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Our website does not allow visitors to communicate with other visitors or to publish information that could be accessed by other visitors. This website contains links towards other websites. Be warned that Papeterie Commerciale Val d'or is not responsible for the confidentiality practices of these websites. The confidentiality statement only applies to this website. We recommend caution when you leave our website and encourage you to read the confidentiality statement of every website you visit, especially when you place online orders.



We compile website visit data as well as specific anonymous information towards certain goals: 

  • Technical administration of the website 

  • Improvement of ergonomics and website browsing

  • Customer management 

  • Marketing


We do not disclose your personal data to other companies. Your personal data will not be disclosed to governmental institutions or authorities unless required by law.


Your personal information is securely transmitted to us through a SSL (Secure Socket Layer) encryption key by Verisign. We have established guidelines, rules and technical procedures so that your personal information: 

  • Cannot be accessed without authorization 

  • Cannot be shared nor misused 

  • Cannot be modified without authorization

  • Cannot be destroyed or lost


In addition, Papeterie Commerciale Val d'Or holds the Payment Card Industry (PCI) certification, the most rigorous standard in the industry regarding credit card usage. This standard was established by the biggest companies in the industry, among them VISA. To obtain a PCI certification, we must adhere to the best security practices in the industry, and our servers are submitted to monthly vulnerability inspections.

All credit card information is encrypted at the moment of transaction. We do not store credit card numbers on our servers. All our servers are secured and protected by the best firewalls on the market. Physical access to these servers is limited and strongly controlled.

Employees with access to this data or its handling are tied by a confidentiality agreement regarding your personal data. Through these controls and procedures, we guarantee a highly secure online purchase.